Tuesday, October 30, 2012

HURRICANE SANDY: SAFETY TIPS

Sandy2

When the Storm Strikes

  • · If you are traveling, find safe shelter immediately.
  • · Have a plan for those with special needs, children, the elderly and pets.
  • · Monitor local media reports and follow emergency instructions and orders from authorities.


If you are at home or at work:

  • · If you have been ordered to evacuate, do so. If not, stay put in a well-constructed building.
  • · Continue to listen to local radio, television reports or NOAA Weather Radio for latest information on the storm’s progress and for bulletins from emergency officials.
  • · Turn refrigerator to maximum cold and open only when necessary. · Turn off utilities if told to do so by authorities.
  • · Turn off propane tanks.
  • · Unplug small appliances.
  • · Fill large containers with water.


If winds become strong:

  • · Stay away from windows and doors even if they are covered. Take refuge in a small interior room, closet or hallway.
  • · Close all interior doors. Secure and brace external doors.
  • · If you are in a two-story house, go to an interior first-floor room, such as a bathroom or closet.
  • · If you are in a multiple-story building and away from the water, go to the first or second floors and take refuge in the halls or other interior rooms away from the windows.
  • · Lie on the floor under a table or another sturdy object. · Remain indoors during a hurricane or coastal storm. Don’t be fooled by the "eye" or the lull that occurs as the storm center moves overhead. The other side of the hurricane "eye" has winds that will rapidly increase and will come from the opposite direction.
  • _ Be prepared to evacuate at a moment’s notice.
  • _ When a flood or flash flood warning is issued for your area, head for higher ground and stay there.
  • _ Stay away from floodwaters. If you come upon a flowing stream where water is above your ankles, stop, turn around and go another way. Six inches of swiftly moving water can sweep you off of your feet.
  • _ If you come upon a flooded road while driving, turn around and go another way. If you are caught on a flooded road and waters are rising rapidly around you, get out of the car quickly and move to higher ground. Most cars can be swept away by less than two feet of moving water.
  • _ Keep children out of the water. They are curious and often lack judgment about running water or contaminated water.
  • _ Be especially cautious at night when it is harder to recognize flood danger.
  • _ Because standard homeowners insurance doesn’t cover flooding, it’s important to have protection from the floods associated with hurricanes, tropical storms, heavy rains and other conditions that impact the U.S. For more information on flood insurance, please visit the National Flood Insurance ProgramWeb site at www.FloodSmart.gov.


• Treat every downed wire as if it is a live electrical wire. Do not assume the wire may be
cable or phone. Do not approach, touch or move any downed wire. Call 911

immediately.

• Widespread power outages are expected. To report a power outage contact National Grid at 1-800-876-5222

• Stay clear of flooded areas. Do not drive through flooded streets as it is difficult to judge the force and depth of the water.

• Roadways may become blocked by downed branches and trees. Choose alternative

routes. Contact 518-587-3550 ext 2910 to report downed trees in roadways. If there is

no answer, you may contact the Police Department at 518-584-1800.

If You Are Ordered To Evacuate

  • · Follow the instructions and advice of local government officials. If you are advised to evacuate, do so promptly.
  • · If you are advised to go to a certain location, go there. Don’t go anywhere else.
  • · If certain travel routes are advised, use those routes rather than trying to find short cuts.
  • · If you are told to shut off water, gas or electrical service to your home before leaving, do so.
  • · Before you leave, secure your home. Bring inside or secure loose items. Shutter windows and doors securely. Turn off electricity at main switch and the gas at each appliance.
  • · Leave as soon as officials instruct that you do to avoid being marooned on flooded highways.
  • · Make certain you have enough fuel for your car.
  • · As you travel, keep listening to the radio for additional instructions.
  • · Watch for washed?out roads, earth slides, broken water or sewer mains, loose or downed electrical wires and falling or fallen objects.
  • · Don’t try to cross a stream or pool of water unless you are certain that the water will not be over your knees, or above the middle of your car’s wheels, all the way across. If you do decide it is safe to cross, put your car in low gear and drive very slowly to avoid splashing water into your engine and causing it to stop. Also, remember that your brakes may not work well after the car has been in deep water. Try them out a few times when you reach the other side.


If High Wind Occurs

  • · Garage doors are frequently the first feature in a home to fail. Reinforce all garage doors so that they are able to withstand high winds.
  • · If you do not live in an evacuation zone or a mobile home, designate an interior room with no windows or external doors as a "Safe Room."
  • · Most mobile / manufactured homes are not built to withstand hurricane force winds. Residents of homes not meeting that level of safety should relocate to a nearby safer structure once local officials issue a hurricane evacuation order for their community.
  • · Once a hurricane warning is issued, install your window shutters or plywood panels.
  • · When a hurricane warning is issued for your community, secure or bring inside all lawn furniture and other outside objects that could become a projectile in high winds.
  • · Listen to local radio and television broadcasts for safety instructions from local officials, and go to your designated "Safe Room" when directed to do so.
  • · Do not leave your "Safe Room" until directed to do so by local officials, even if it appears that the winds calmed. Remember that there is little to no wind in the eye of a hurricane.


If Inland Flooding Occurs

  • · In high flood-prone areas, keep materials on hand like sandbags, plywood, plastic sheeting, plastic garbage bags, lumber, shovels, work boots and gloves.
  • · Be aware of streams, drainage channels and areas known to flood, so you or your evacuation routes are not cut off. If you choose or are told to evacuate, move to a safe area before access is cut off by flood water.
  • · Monitor local radio / television broadcasts or NOAA Weather Radio to learn of the storm’s progress and for information from emergency officials.
  • · Avoid driving into water of unknown depth. Moving water can quickly sweep your vehicle away.
  • · Restrict children from playing in flooded areas.
  • · After a flood, you should test drinking water for potability and wells should be pumped out and the water tested before drinking.
  • · Do not use fresh food that has come in contact with floodwaters. Wash canned goods that come in contact with floodwaters with soap and hot water.
  • · Stay away from downed power lines.
  • In Case of Power Outage
  • · Turn off major appliances to prevent damage from a possible surge when the power comes back on - keep one light turned on so you know when power returns.
  • · Call your utility provider to notify them of the outage.
  • · Check to see if your neighbors have power.
  • · Use only flashlights for emergency lighting -- candles pose the risk of fire.
  • · Keep your refrigerator and freezer doors shut to keep food from spoiling. When in doubt, throw it out!
  • · Do not use a charcoal grill indoors and do not use a gas stove for heat - they could give off harmful levels of carbon monoxide.
  • · In cold weather, stay warm by dressing in layers and minimizing time spent outdoors. Be aware of cold stress symptoms (i.e., hypothermia) and seek proper medical attention if symptoms appear.
  • · If you are in a tall building, take the stairs and move to the lowest level of the building.
  • · If trapped in an elevator, wait for assistance. Do not attempt to force the doors open. Remain patient - there is plenty of air and the interior of the elevator is designed for passenger safety.
  • · Remember to provide fresh, cool water for your pets.
  • · Eliminate unnecessary travel, especially by car. Traffic signals will stop working during an outage, creating traffic congestion and dangerous driving conditions. If you must drive during a blackout, remember to obey the 4-way stop rule at intersections with non-functioning traffic signals.
  • · Remember that equipment such as automated teller machines (ATMs) and elevators may not be working.


Supplies to Stock up on

  • _Water-at least a 3-day supply one gallon per person per day
  • _ Food-at least a 3-day supply of nonperishable, easy-to-prepare food
  • _ Flashlight
  • _ Battery-powered or hand-crank radio (NOAAWeather Radio, if possible)
  • _ Extra batteries
  • _ First aid kit
  • _ Medications (7-day supply) and medical items (hearing aids with extra batteries, glasses, contact lenses, syringes, cane)
  • _ Multi-purpose tool
  • _ Sanitation and personal hygiene items
  • _ Copies of personal documents (medication list and pertinent medical information, deed/lease to home, birth certificates, insurance policies)
  • _ Cell phone with chargers
  • _ Family and emergency contact information
  • _ Extra cash
  • _ Emergency blanket
  • _ Map(s) of the area
  • _ Baby supplies (bottles, formula, baby food, diapers)
  • _ Pet supplies (collar, leash, ID, food, carrier, bowl)
  • _ Tools/supplies for securing your home
  • _ Extra set of car keys and house keys
  • _ Extra clothing, hat and sturdy shoes
  • _ Rain gear
  • _ Insect repellent and sunscreen
  • _ Camera for photos of damage


After the Storm

  • _Return home only when officials have declared the area safe.
  • _ Before entering your home, look outside for loose power lines, damaged gas lines, foundation cracks or other damage.
  • _ Parts of your home may be collapsed or damaged. Approach entrances carefully. See if porch roofs and overhangs have all their supports.
  • _ Watch out for wild animals, especially poisonous snakes that may have come into your home with the floodwater.
  • _ If you smell natural or propane gas or hear a hissing noise, leave immediately and call the fire department.
  • _ If power lines are down outside your home, do not step in puddles or standing water.
  • _ Keep children and pets away from hazardous sites and floodwater.
  • _ Materials such as cleaning products, paint, batteries, contaminated fuel and damaged fuel containers are hazardous. Check with local authorities for assistance with disposal to avoid risk.
  • _ During cleanup, wear protective clothing, including rubber gloves and rubber boots.
  • _ Make sure your food and water are safe. Discard items that have come in contact with floodwater, including canned goods, water bottles, plastic utensils and baby bottle nipples. When in doubt, throw it out!
  • _ Do not use water that could be
  • contaminated to wash dishes, brush teeth,
  • prepare food, wash hands, make ice or
  • make baby formula.
  • _ Contact your local or state public health department for specific recommendations for boiling or treating water in your area after a disaster as water may be contaminated.
  • _Let Your Family Know You’re Safe

(Source: Saratogian)

Monday, October 29, 2012

Thursday, October 25, 2012

"Subaru Adventures at the Yoga Journal Conference" - Estes Park, Colorado. October 2012 [Video]

In 2012, Subaru was the official vehicle and Gold Sponsor of the Yoga Journal Conference in Estes Park, Colorado. Check out this inspirational Subaru video documenting the conference!


Wednesday, October 24, 2012

Should you lease or should you purchase?

Should you lease or should you purchase? We've got 8 frequently asked questions that will help you decide what's best for you! Visit our website today and make the right choice!

http://www.subaruofspringfield.com/lease-or-purchase.htm

Subaru

Tuesday, October 23, 2012

Turbocharged Subaru BRZ In The Works: Report

Subaru

A higher-performance Subaru BRZ tuned by the people at Subaru Tecnica International (STI) is coming, though whether the car will feature a naturally-aspirated or turbocharged engine is still unclear.

A previous report suggested the BRZ STI model would remain naturally aspirated, due to the car’s pure sports design philosophy and claims there’s insufficient room for a turbocharger’s intercooler under the BRZ’s hood.  

A new report from Automotive News (subscription required) suggests otherwise, however. According to the new report, Subaru is working on a turbocharged version of the BRZ’s 2.0-liter four-cylinder engine.

The turbocharged version is expected to feature a twin-scroll turbocharger as well as Subaru’s own direct-injection system rather than the Toyota system currently fitted to the engine in the BRZ and Scion FR-S. In the BRZ, this new turbocharged engine is expected to develop around 280 horsepower and 250 pound-feet of torque, giving the regular BRZ and its 200 horsepower and 150 pound-feet of torque a much-needed boost.

A more powerful version of this turbocharged engine is also expected to feature in the next-generation Subaru WRX, with output in this model expected to be tuned to more than 300 horsepower.

The turbocharged BRZ, whether it’s called an STI or not, is expected to be introduced for the 2014 model year. With turbo power, the BRZ will finally be sufficiently differentiated from its Scion cousin, which is expected to remain naturally aspirated in order to maintain a low selling price.

Stay tuned for an update.

Note, at the recent 2012 Australian Motor Show, Subaru previewed a BRZ concept fitted with STI components, though these were merely a preview of simple bolt-on parts STI is planning.

(Source: Motor Authority)

Thank you Berto for this great review on Yelp of our service department! Keep up the great work, team!

Monday, October 22, 2012

Play it safe this Halloween by getting your engine serviced with this month's maintenance special!

Play it safe this Halloween by getting your engine serviced with this month's maintenance special!

Visit our website to print this coupon and to view our other current offers! http://bit.ly/QPJxdY

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Thursday, October 18, 2012

[SUBARU] 2012MY SUBARU XV Promotional Video "Connected" [Video]

This video shows the SUBARU XV driving through city streets and corners as though it is dancing. What would be your music of choice to drive (or dance) along to?


Wednesday, October 17, 2012

Kill two birds with one stone with this Brake Inspection and Tire Rotation coupon for only $21.95.

Kill two birds with one stone with this Brake Inspection and Tire Rotation coupon for only $21.95. This offer ends soon so stop by before it's over!

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Subaru

Tuesday, October 16, 2012

Subaru BRZ to be Featured in “Fast and the Furious 6″ Film Set for Next Summer

Subaru

The 2013 Subaru BRZ was an unexpected star in Motor Trend’s World’s Greatest Drag Race 2 (shown below), and we’ve now heard that the rear-drive sports car will be featured in the latest Fast and the Furious movie. Subaru has reportedly supplied the “Fast and the Furious 6″ crew with as many as five BRZs, and we’d be surprised if at least one of those doesn’t end up dressed in Fast and Furious garb including a full body kit, upgraded wheels, and a lowered suspension. Or smashed up. Or both.

Of course, the main changes we look forward to experiencing are under the hood. Though the stock 2013 BRZ makes 200 hp and 151 lb-ft from a 2.0-liter flat 4, a turbocharger or a supercharger would no doubt quicken the car’s as-tested 0-60 mph time of 6.4 seconds with a six-speed manual transmission.

In our first test of the 2013 Subaru BRZ, we were impressed by the car’s abilities despite its power deficiencies: “The BRZ treats the driver to all the MX-5′s chassis greatness — the direct, linear steering; the composed, taut ride with a touch of softness; the firm, reassuring brakes; the initial understeer that transitions gently and predictably to controllable oversteer — but adds a quiver-free fixed-roof body that communicates chassis behavior with even more precision.”

Additionally, the buzz around the Hollywood water cooler is that Fast Six cars like the BRZ might be driven by actors including longtime series stars Vin Diesel, Paul Walker, and Dwayne “The Rock” Johnson (who appeared in the last sequel) in the latest FF movie. Jason Statham, who previously starred in “The Transporter” movies driving large Audi sedans, may even have a cameo role.

For some Motor Trend fans, though, the real stars of the next Fast and the Furious movie will be the cars. Along with the Subaru BRZ, we’re likely to see plenty of hot sheetmetal to keep us interested. About last year’s flick, actor Tyrese Gibson told us he liked the Dodge Charger police vehicles so much he was thinking about buying a Charger.

“Fast and the Furious 6″ is expected to be released on May 24, 2013.

 

 (Source: MotorTrend)

Monday, October 15, 2012

There hasn't been a better time to upgrade your vehicle!

There hasn't been a better time to upgrade your vehicle! Get the most out of your trade-in, trade-up, and lower your payment! Stop by before our Trade-Up Event ends!

6

Thursday, October 11, 2012

Wednesday, October 10, 2012

Extend your engine's life with regular oil and filter changes, now for only $29.95 with this coupon!

Extend your engine's life with regular oil and filter changes, now for only $29.95 with this coupon!

Visit our website to print this offer and to view our other current specials! http://bit.ly/QPJxdY

Subaru

Tuesday, October 9, 2012

Subaru launches 2013 Legacy, Outback

Subaru

Fuel economy improvements for the 2.5-litre models and the introduction of Subaru's Eyesight safety technology are the features of the 2013Symmetrical All Wheel Drive Legacy and Outback models which go on sale this month.

The 2.5-litre models have been up-graded with the latest quad cam version of Subaru's Boxer engine. This was originally introduced in the Forester last year and a 2.0-litre derivative has been fitted to the new Impreza and XV models launched earlier this year.

This new engine has 4 kWs more power - up to 127 kWs - than the SOHC motor which has powered the Legacy and Outback 2.5 until now. Torque has risen 6Nm to 235Nm. This motor has chain driven camshafts, reducing servicing costs. The 100,000km cam belt change which costs around $700 is no longer required.

But the main benefit is in the improved fuel economy and lower exhaust emissions. The overall fuel economy of the Legacy 2.5 sedan has been reduced 6.3 percent and is now 7.9litres/100km, having dropped from 8.4 lit/100km. And the Legacy wagon and Outback 2.5 has improved 5 percent from 8.4 to 8.0 lit/100km.

The more efficient operation of the new double overhead camshaft motor produces more mid-range torque from 2500rpm. And some of the improved economy has been provided by improvements to Subaru's Lineartronic Transmission. It is now lighter and more compact with less internal friction.

"We have already proved the economy of the outgoing powertrain in the 2010 Energywise Rally," said Wallis Dumper the Managing Director of Subaru of New Zealand.

In that event a Legacy 2.5 with Lineartronic transmission recorded 6.54 lit/100km over four days of competition around the North Island over a wide variety of terrain. And an Outback achieved 6.81 lit/100km, well under their combined fuel consumptions of 8.4 litres/100km.

"We expect these revised 2.5-litre Legacy and Outbacks to perform even better when driven with economy in mind," Dumper said.

The 2013 Legacy and Outback are also cleaner running with 8.8 percent improvements in CO2 emissions - down to 182 g/km compared to 198g/km for the outgoing Legacy sedan.

This new engine meets Euro 5 emission control regulations.

While the main change to the 2.5 models has been the new engine and revised transmission, the turbocharged Legacy GT Spec. B and the six-cylinder 3.6-litre Outback and Legacy sedan are equipped with Subaru's "EyeSight" safety technology for the first time.

With twin cameras mounted at the top of the front windscreen on either side of the rearview mirror, EyeSight combines seven main features for frontal collision avoidance or reducing the speed of an impact; lane departure warning and adaptive cruise control.

Full details of the technology are in the "EyeSight" background document and the system is expected to be introduced progressively on other Subaru models in the future.

Visual changes for the 2013 Legacy and Outback include larger front fog lights, sharper, sportier, grille, bumper and headlights and the introduction of three new paint colours: Burnished bronze, Deep sea blue pearl and Venetian red pearl.

There are new design 17 and 18-inch alloy wheels - depending on model - across the range.

In the cabin of 3.6-litre and GT Premium models there are electro luminescent liquid crystal display instrumentation. The economy gauge is now at the top of the instrument cluster for easier viewing. The steering wheel follows the same design as the new Impreza with more controls, including the SI (Subaru Intelligent) Drive on the higher specification models on the spokes.

The Legacy 2.5 Premium and Outback 2.5 Premium models now come with satellite navigation. Mapping is via an SD card shown on the 7-inch screen which is also used for the reversing camera.

The SI-Drive has three settings which regulate gear change points and fuel delivery.

The "Intelligent" setting is for the most economical operation, while "Sport" is for all-round operation with linear acceleration and the "Sport sharp" setting provides the most performance, making gear changes at higher revs and providing highly responsive throttle control.

Operation of the SI-Drive has been integrated better with the Vehicle Dynamics Control system to provide an even more precise and stable distribution of the engine's torque to all four wheels.

The electric park brake has been moved to the centre console for easier more logical operation and there is a more ergonomic switch layout on the doors.

The indicators now have a one touch lane change operation and the automatic headlight switching is more intuitive. Higher spec. models come with remote keyless access and push button start.

The Outback diesel will be available with a high torque Subaru Lineartronic Transmission (SLT) for the first time early in 2013.

"We expect an automatic diesel to create more opportunity for us," said Dumper.

"It's where a lot of sales in this market segment are at presently, so our SLT Diesel with Symmetrical All Wheel Drive will allow us to make a stronger impact in the overall SUV segment."

There have been minor changes to the MacPherson strut front and double wishbone rear suspension to improve the Legacy and Outback's ride and handling compromise. The front anti-roll bar diameter has been increased 3mm to 26mm and changes to shock absorber settings provide better damping at lower speeds.

The Outbacks have lighter rear suspension upper arms for less unsprung weight and the electric power steering has been given more feel. Revised suspension bushes improve stability and reduce noise, vibration and harshness.

The 2013 Legacy and Outback have a full suite of active and passive safety measures, starting with the ventilated front and solid rear disc brakes with Brake assist, ABS and EBD.

There are seven airbags on all models, a rear reversing camera, Subaru's ring reinforcement bodyshell design, anti-intrusion beams in the doors and 5-Star crash testing certification in both Europe (5-star NCAP) and Australia (5-star ANCAP).

Bluetooth connectivity is standard across the range and sound systems are USB and auxiliary jack point capable.

"Greater active safety with our "EyeSight" technology sets us apart from the other mainstream Japanese brands," said Mr. Dumper. "It is the kind of technology that has only been available from luxury brands or premium models until now. And of course our Symmetrical All Wheel Drive continues to provide us with a unique active safety position in the market."

Dumper said Subaru was also meeting the need for increasingly economical vehicles in a changing world.

"There is a perception that All Wheel Drive is a fuel consumption penalty," he said. "But the engineering of our Lineartronic powertrains make our cars - which are among the largest in the medium sized segment - still one of the most economical in the class."

The Legacy and Outback range includes 2.5i, 2.5i Premium, Legacy GT Spec. B, Legacy 3.6X sedan and Outback models and is priced from $48,990.

 

(Source: Drivesouth)

The great reviews keep rolling in! Thanks for the 5-Stars on #DealerRater!

Monday, October 8, 2012

About time for your Subaru's safety inspection? Let us do it for FREE!

About time for your Subaru's safety inspection? Let us do it for FREE!

Visit our website to print this coupon and to view our other current offers! - http://bit.ly/QPJxdY

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Thursday, October 4, 2012

2013 Subaru Outback Spotlight

Get out there where stories are made with the updated Subaru Outback. With trademark capability and fuel efficiency up to 30 MPG, it'll get you going.


Wednesday, October 3, 2012

Sheehy October Clearance Event

It's time for the Used Car Clearance Event! Up to 50% off new vehicle prices and as low as 0.9% APR available! Unless the Sheehy Markdown is on your used car or truck, you probably paid too much! Stop by today!


http://www.facebook.com/events/420491044682161/

Clearance2

Monday, October 1, 2012

Fans, it's time for Sheehy's Trade Up Event! Stop by today to get the most out of your trade!

Trade_sheehy

So many great reviews on #DealerRater and #Google+ Local this weekend! Thanks to all!

Keith S.
Springfield, California
Oct 01, 2012
"Great experience here, Chris knew exactly what we wanted and didn't try to sell us things we didn't need. Very friendly and knowledgeable staff to help us make our decision. We came in prepared to see some other cars at other dealers, but the people here and the deal they made us won us over."

Cong D.
Springfield, Virginia
Oct 01, 2012
"I just had an amazing experience purchasing my first car here! Larry and Ben was great! Promptly updated me on my car order and kept the price as promised. In the end I got my car ahead of schedule with great financing too!"

Sarah B.
Springfield, Virginia
Oct 01, 2012
"I was very impressed with the service and no pressure tactics. We were in desperate need of a car and Chris La Porte walked us through several options and directed us to a barely used Impreza with a great deal. We were in and out in only a couple of hours. The service department also answered my questions and got us in immediately when we had a minor issue."

ehyates
Springfield, Virginia
Oct 01, 2012
"I was asked by the general manager to post here after I sent an email to him expressing my happiness with my experience in buying from Sheehy Subaru yesterday.

Email is copied below. I can't think of better words to use than I wrote the first time... (Note: Edited to fix the sales manager's name. I didn't check his card, and thought I heard Brendan instead of Brandon.)


Mr. McCarthy,

I can't tell you the last time I had a car buying experience that was easier or more pleasant.

My experiences, first with Rick and then with Brandon, have been both friendly and professional, and are what brought me back after using you guys to explore and decide what we car wanted. Rick was helpful and informative in our first encounter a week or so ago, very low key and non-pressuring. When we left, I got his card and told him if a Subaru was our final choice, we'd be back to give him the first shot.
He didn't even ask for a phone number or email address to follow up with us, which is unusual from what I have experienced in the past.
Once we finalized on the car we wanted, an Outback, I emailed him in the middle of the week to start a dialogue about exactly what was available. I also inquired about the processing fee, because most Md dealers have a much lower fee. He responded that if we came in by Monday to talk about an Outback, it was the end of the quarter and the sales manager would waive the processing fee. We were out of town until Sunday afternoon, and did have a car to trade in, so while I knew what KBB wholesale said about it, I did not know what the appraisal would come in at. I had a range I wanted the final number to be, start to finish.

After looking at the Outback, I sat down to talk with Brandon, expecting to have to work to get what I wanted.

When he showed me what he'd give me on the trade and adjusted for the processing fee, the final price came in at the bottom of the range I had targeted. Now I could have negotiated and tried to get an even better deal, but I didn't, because I felt that giving me a total price that beat my initial expectations, along with how I had been dealt with during the entire process deserved that.

Going back this evening to finish up the paperwork with a smile on my face, which hasn't been typical of car buying experiences I've had in days gone by."